What is CHILDLINE?
CHILDLINE is India’s first 24-hour, free, emergency phone service for children in need of aid and assistance. Whether you are a concerned adult or a child, you can dial 1098, the toll free number to access our services. We not only respond to the emergency needs of children, but also link them to services for their long-term care and rehabilitation.
Who does CHILDLINE MADHUBANI reach out to ?
We work for the protection of the rights of all children in general. But our special focus is on all children in need of care and protection, especially the more vulnerable sections, which include:
Who does CHILDLINE MADHUBANI help?
CHILDLINE MADHUBANI reaches out to children from 0-18 years.
How does CHILDLINE MADHUBANI reach the child in need & what happens to the child thereafter ?
After a child/concerned adult dials 1098, a CHILDLINE MADHUBANI member, depending on the nature of the call, provides appropriate assistance. It may vary from counselling over the phone for emotional support and guidance, information and referral to services for the caller, to information about CHILDLINE.
In the case of an emergency it may require reaching out to the child immediately. A CHILDLINE Madhubani team then rushes to the child within 60 minutes of the call and appropriate help is provided. This may range from taking the child to a shelter/hospital, protection from abuse, repatriation to intensive counselling etc. We have good rapport with the district Police department who promptly comes to aid in further handling the matter in terms of FIR recording, investigation etc. With this kid of support and co-operation we have been able to reach out to more than 500 cases in the last few years.